Privacy Policy

Privacy Policy

 

Effective Date: 6/1/2023

 

At Special Systems, Inc., we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us. By using our services, you consent to the practices described in this Privacy Policy.

 

  1. Information We Collect:

 

1.1 Personal Information: When you interact with our services, we may collect certain personally identifiable information, including but not limited to your name, address, phone number, email address, and any other information you voluntarily provide to us.

 

1.2 Usage Data: We may also collect non-personal information about how you interact with our services. This information may include your IP address, browser type, device information, operating system, and other usage details.

 

  1. Use of Information:

 

2.1 Service Delivery: We use the information we collect to provide you with our services, fulfill your requests, and deliver the products or services you have purchased or subscribed to.

 

2.2 Communication: We may use your contact information, such as your email address and phone number, to communicate with you regarding your account, respond to your inquiries, send you important notifications, and provide updates about our services.

 

2.3 Service Improvement: We may analyze the information we collect to understand user preferences, improve our services, develop new features, and enhance the overall user experience.

 

  1. Disclosure of Information:

 

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services and performing certain functions on our behalf. These providers may have access to your personal information only to the extent necessary to perform their services for us and are obligated not to disclose or use it for any other purpose.

 

3.2 Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

 

  1. Data Security:

 

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

  1. Marketing and Promotional Activities:

 

Your opt-in mobile phone number, name, address, phone number, and email address will not be shared with third parties or affiliates for marketing or promotional purposes. We will not sell, rent, or lease your personal information to third parties for marketing purposes.

 

  1. Data Retention:

 

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

  1. Children’s Privacy:

 

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete it promptly.

 

  1. Updates to this Privacy Policy:

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. Your continued use of our services after any such changes constitutes your acceptance of the revised Privacy Policy.

 

  1. Contact Us:

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 703-383-3900.

 

Please note that this Privacy Policy applies solely to the information collected through our services and does not cover